Why do we use cookies?
When you connect to our service, we install various cookies on your terminal. which enable us to recognize your terminal's browser for the duration of the cookie's validity.
The cookies we issue are used for the purposes described below.
Cookies strictly necessary for the operation of the LiveChat service.
These are cookies that are essential for using the service (such as session identifiers), enabling you to use the service and secure your connection.
Without these cookies, you will not be able to use the service, and we therefore advise you not to prevent their use or delete them. or delete them. These cookies are deposited exclusively by eKonsilio.
The main cookies we use are :
| Cookie name | Type | Function | Lifetime |
|---|---|---|---|
| eK-token | Cookie | Session identifier: securing connection | 3 months |
| eK-conversations | Cookie | Conversation identifier: maintaining and securing the connection | 12 hours |
Functionality cookies
These cookies are used to optimize the service.
Placing cookies on your terminal is the quickest and easiest way to personalize and enhance your user experience.
These cookies are placed by eKonsilio. They have a very short lifespan.
Functionality cookies :
| Cookie name | Type | Function | Lifetime |
|---|---|---|---|
| eK-behaviors | Session Storage | Behavioral targeting functionality | Session |
| eK-global | Cookie | Window Opening Status | Conversation |