Detailed information on the processing of personal/usage data

Personal data / usage data is collected for the following purposes using several services:

Support

The user may at any time initiate a conversation to request assistance. These requests may concern: browsing the website, searching for a service on the website, opening hours, advice, etc.

These requests do not require the collection of personal data. Only usage data will be collected and stored.

Personal data processed: none.

Usage data processed: ip address, operating system, web browser, pages visited.

Contact request

The user may at any time initiate a conversation for a contact request. In this case, the subject of the request will be established. To finalize the contact request, personal data will be collected.

Personal data processed: title, surname, first name, telephone number, e-mail address, zip code, town.

Usage data processed: IP address, operating system, web browser, pages visited.